Trailhead Engraving
Last Updated: 5/5/2026
Overview
Trailhead Engraving (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit or make a purchase from our website.
Information We Collect
Personal Information
When you interact with our website, we may collect the following information:
- Name
- Email address
- Phone number (if provided)
- Billing and shipping address
- Payment details (processed securely through third-party providers)
- Order details and purchase history
Custom Order Information
For engraving services, we may also collect:
- Uploaded logos or artwork
- Custom text and engraving instructions
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate about your order or inquiry
- Provide customer support
- Improve our website and services
- Send updates, promotions, or marketing emails (if you opt in)
Payment Processing
All payments are processed through secure third-party payment providers (such as Stripe, PayPal, or similar services). We do not store or have direct access to your full payment information.
Cookies and Tracking Technologies
Our website uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and usage
You can disable cookies through your browser settings, but some features of the site may not function properly.
Third-Party Services
We may use third-party services, including:
- Payment processors
- Shipping carriers
- Website analytics (such as Google Analytics)
These providers only receive the information necessary to perform their functions and are required to protect your data.
Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
To make a request, contact us at:
Email: [email protected]
Data Security
We take reasonable steps to protect your information using secure systems and industry-standard practices. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, contact us at:
Trailhead Engraving
Email: [email protected]
Location: Waddy, Kentucky, USA
